1. Information We May Collect
We may collect information that you voluntarily provide through our website, including:
- Full name
- Organisation or department name
- Phone number
- Email address
- Delivery or service location
- Product or service requirements
- Quantity or project details
- BOQ, specification sheets, tender documents or other files you upload
- Any other information included in your enquiry
We may also collect limited technical information automatically when you use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Website usage information
2. How We Use Your Information
We may use the information collected to:
- Respond to enquiries
- Prepare quotations
- Review procurement requirements
- Process product or service requests
- Communicate about orders, projects or service requirements
- Coordinate sourcing, supply and delivery
- Improve our website and services
- Maintain business and enquiry records
- Prevent misuse, fraud or security issues
- Meet applicable legal or regulatory obligations
3. BOQ, Tender and Specification Documents
Where you upload a BOQ, tender document, product list, technical specification or similar file, the document may be reviewed by authorised personnel for the purpose of understanding and responding to your requirement.
Where necessary to prepare a quotation or fulfil a requirement, relevant information may also be shared with appropriate suppliers, service providers or business partners.
We aim to limit such sharing to information reasonably required for the relevant procurement or service process.
4. Sharing of Information
SupplyBridge Solution does not sell or rent personal information.
We may share information where reasonably necessary with:
- Suppliers and authorised vendors
- Logistics and delivery providers
- Service providers assisting with website, hosting or business operations
- Professional advisers
- Government or regulatory authorities where required by law
Any third-party involvement will be limited to legitimate business, operational or legal purposes.
5. Cookies and Website Analytics
Our website may use cookies and analytics technologies to understand how visitors use the website and to improve performance and user experience.
Cookies may help us:
- Remember website preferences
- Measure website traffic
- Understand visitor interactions
- Improve website functionality
You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
6. Data Security
We take reasonable administrative and technical measures to protect information against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, electronic communication or online storage system can be guaranteed to be completely secure.
Visitors should avoid submitting unnecessary confidential information through general website forms.
7. Data Retention
We may retain enquiry, quotation and business information for as long as reasonably necessary to:
- Respond to your requirement
- Maintain business records
- Support ongoing customer relationships
- Resolve disputes
- Meet legal, accounting or regulatory requirements
Information that is no longer required may be deleted, anonymised or securely archived as appropriate.
8. Third-Party Links
Our website may contain links to third-party websites or services.
SupplyBridge Solution is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
9. Your Information
You may contact us if you wish to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for certain communications
- Raise a privacy-related concern
Requests may be subject to identity verification and applicable legal requirements.
10. Marketing Communications
Where you have provided consent or where otherwise permitted, we may occasionally contact you regarding relevant products, services or business updates.
You may request to stop receiving marketing communications at any time.
Operational communications relating to an active enquiry, quotation, order or service requirement may still be sent where necessary.
11. Changes to This Privacy Policy
SupplyBridge Solution may update this Privacy Policy from time to time to reflect changes in our website, business practices or legal requirements.
The latest version will be published on this page together with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: